Use the local arrival date

An overnight international flight may arrive on a different calendar day. Send the flight number, local arrival date and terminal if known. Keep the request updated if the airline changes the schedule.

Write the hotel name in full

Hotels with similar names can have several branches. Share the full address and, where possible, the hotel’s Chinese name. Include a second stop before the quote is confirmed.

Agree on the meeting and waiting plan

Share the flight number and arrival date when enquiring. Agree on the included waiting time, the meeting point and the contact method for changes. A flight delay does not automatically mean unlimited free waiting.

Count passengers and bags together

Seat count alone is not enough to choose a car. Tell us the adults, children, suitcase sizes and any stroller. A full passenger load reduces available luggage space; the actual model and layout need confirmation.

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