FAQ
Answers to the practical questions about a car and driver in China.
How is a private car quote calculated?
The quote depends on the date, vehicle, route, driving hours and distance. Ask for a written breakdown of the car and driver, tolls, parking, waiting time and any overtime before confirming.
What happens if my flight is delayed?
Share the flight number and arrival date when enquiring. Agree on the included waiting time, the meeting point and the contact method for changes. A flight delay does not automatically mean unlimited free waiting.
Can we change the stops during the day?
Discuss a change with the driver and travel team before setting off for the new stop. Extra distance, time, parking or changes to restricted pickup points may affect the arrangement and price.
How many people and bags fit in an MPV?
Seat count alone is not enough to choose a car. Tell us the adults, children, suitcase sizes and any stroller. A full passenger load reduces available luggage space; the actual model and layout need confirmation.
Can we arrange several cities or several days?
Yes, include each city and overnight hotel in the request. Availability, daily driving limits, driver meals and accommodation, and any empty return journey are checked in the quote.
Is a guide included with the driver?
Driving and guiding are separate services. State your preferred communication language and whether you need a guide for visits. Language support and guided sightseeing are confirmed separately.
Are tickets and hotels part of the car service?
A car request covers transport. Hotel rooms, attraction tickets, cable cars and park shuttle buses are separate unless explicitly included in your confirmed quote.
Can we request a child seat?
Include the child’s age and seat requirement when you enquire. Availability and suitability must be confirmed for the actual vehicle; do not rely on a request alone.
How do I confirm or cancel a ride?
The travel team confirms the vehicle, itinerary, price, payment arrangement and cancellation terms with you. This prototype prepares an enquiry only and does not reserve a car or take payment.
Know your ride.
Enjoy the journey.
Why travel with Yuanjing
A journey in China should leave room for the places and people you came to see. At Yuanjing Cars, we start by listening to your plans, then talk through the car, costs and pickup details with you. Whether you need an airport transfer, a day out or a longer drive, you can understand the arrangement before you decide.
A car that fits your group
Share your passenger numbers, luggage and child-seat needs. We’ll discuss the vehicle and space before you confirm.
A quote you can understand
Review the included hours and distance, tolls, parking and any extras as part of your quote.
Pickup details agreed in advance
Agree on the meeting point, pickup time and contact details, including what to do if your arrival changes.
Your plans, discussed together
From one airport pickup to a journey between cities, tell us your stops and preferred pace. We’ll work through the driving arrangements with you.
Your next journey.
Your own car and driver.
Tell us where, when and who is coming. Let’s talk through your ride.
Plan your private ride